FAQ

Q

Can I share a bed with my child?

Children under the age of 7 (pre-school aged) who do not need separate bedding can sleep in their parents’ beds for no extra charge.
* For overnight guests with a breakfast plan only, children under the age of 7 (pre-school aged) can eat breakfast for free.
* It is possible to push the beds together.
If you wish to avail of this option, we request that you contact us in advance.
Please use this e-mail form to make your request.

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Frequently Asked Questions About Rooms

Q

Is it okay to wear shoes inside the guest room?

A

At our hotel, we kindly ask guests to remove their shoes inside the guest rooms. There is an entryway where yo[..もっと読む]

Q

What kind of rooms do you have available?

A

Each room type has wooden flooring.(Only the North Wing Family Rooms are carpeted.) Each of the rooms has an e[..もっと読む]

Q

Can I use the Internet in my room?

A

All our rooms are equipped with wi-fi.(Free to use)
Q

Is there room service?

A

Sorry. Our hotel does not provide room service. Thank you very much for your understanding.
Q

Can I share a bed with my child?

A

Children under the age of 7 (pre-school aged) who do not need separate bedding can sleep in their parents’ bed[..もっと読む]