FAQ

Q

What are the precautions when using the large public bath?

A

Please check below; BATH & SAUNA Rules ・Parents/Gardians, please keep an eye on your children in the BATH&[..もっと読む]

Q

How can I get to the downtown area of Ishigaki Island?

A

In order to get to Ishigaki’s downtown “Misaki-cho” area, it’s probably a bit too far to go on foot. If you us[..もっと読む]

Q

Can I exchange my foreign currency at the hotel?

A

Unfortunately, we do not provide international currency exchange. Please use one of the machines located aroun[..もっと読む]

Q

Is there an ATM at the hotel?

A

Unfortunately, we do not have an ATM. There is a post office about 6 minutes away by car, so please use the AT[..もっと読む]

Q

Where can I go snorkeling?

A

Lifeguards are in place on four beaches throughout Ishigaki Island, including Fusaki Beach.(Maezato Beach, Suk[..もっと読む]

Q

What kind of rooms do you have available?

A

Each room type has wooden flooring.(Only the North Wing Family Rooms are carpeted.) Each of the rooms has an e[..もっと読む]

Q

Can I use the Internet in my room?

A

All our rooms are equipped with wi-fi.(Free to use)
Q

Is there room service?

A

Sorry. Our hotel does not provide room service. Thank you very much for your understanding.
Q

Do I need a reservation to eat at the restaurant?

A

A reservation is not required at most of our restaurants. However, we may not be able to serve you as desired [..もっと読む]

Q

I have a tattoo; can I still use the facilities?

A

We do not allow customers with tattoos to show them at our pool or beach or elsewhere on the resort. Please we[..もっと読む]

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